The earlier your design team is engaged in the process, the better. Even before we get to aesthetics, we can build a foundation for a great product, service, publication or experience and can bring a “design thinking” perspective to your project, idea, campaign, or initiative.
We are specialists at helping you develop experiences that are attractive, engaging, and work really well for people, and these skills can help to improve outcomes in traditional design projects, as well as non-traditional ones. If you're thinking that you might need a designer for your project, please contact us for a consultation, and we can discuss how design thinking can elevate the final outcomes and help you achieve your goals. We, as creative professionals, help to improve the aesthetics (the look) of any project, but can also help you improve other aspects of your customer experience.
When you receive your project estimate, it will include a project timeline, based on the task requested, studio projects, deadlines, and other factors. If you have a specific deadline in mind, please let us know when you share the details of your project.
Yes. Forward us the strategy with your request for a proposal, and we can provide you with a detailed estimate to build the brand materials, and graphics to execute your strategy.
Changes are very common during the design process. If you foresee a change (ex: a staff change at your company that affects a project that is in process), let us know as soon as you have new information via email. We’ll pause the project, and if the change shifts any aspect of the project or contract, you’ll receive an update right away.
Athenaum is a Full-Service Graphic Design Studio. We produce graphic media, and consult with organizations on challenges that require creative problem solving. You can learn more about the work we do by visiting the link below.
SEO is a highly specialized field. It’s important to work with a specialist. We don’t currently provide SEO services in-house. If you’re purchasing a complete website (design and development) or a website re-design, your project estimate will include pricing for a SEO service provider, specialized to your market segment. If you’re purchasing web content management services, your estimate will include an option for SEO services as an upgrade.
Athenaum produces visual content / graphics for social media, including static images, animated gifs, video, and motion graphics suitable for social channels. We can design the graphics and deliver them to you as a pack, or schedule and publish the posts to your channels.
We provide ad buying services, for print, outdoor and digital/online advertising, for Ad campaigns that we are designing for you. At your request, we will purchase the ads on your behalf at the advertiser's published rates, and you will be billed at the time of the request. We don’t purchase broadcast (TV) advertising at this time.
We accept payments by Credit Card, ACH or auto-debit.a. Pay online via Credit Card or PayPal.
b. Pay by Invoice.
Your project invoice will include a link that reads "Pay Now". Follow this link, and make a payment by Credit Card or PayPal.
MSAs (Monthy Service Agreements) require a commitment of 3 months to 1 year, and are billed monthly by auto-debit via credit card or ACH.
At this time, Athenaum does not do pro-bono work for organizations, non-profit or for profit. But, we love organizations that are doing great things for communities, and want to be a part of helping you advance your mission, and offer a non-profit rate that’s 10 – 15% lower than the regular studio rate. If you’re a 501c3 organization, and would like to receive the non-profit rate, please let us know when you request an estimate.
As soon as your project is complete and final payment is received, the “creative rights” are transferred to your organization for your project. On all projects, Athenaum maintains the “right of authorship” (the exclusive right to say that we created the design - "bragging rights for portfolio purposes"). You can use your design product for any purpose that you see fit. Athenaum maintains all creative rights until a project is paid in full.
Yes. Once your project is complete, per your request, we can complete and submit trademark applications for your brand. We can also submit your documents for Copyright protection. Fees for trademark and copyright submission services will be estimated at the time of the request.
No. Trademark or Servicemark for your brand in the United States requires registration with the USPTO (US Patent and Trademark Office) and possibly with your State's Patent or Trademark agency. Per your request, we can process trademark applications on behalf of your organization. Fees for Trademark Applications will be estimated at the time of request.
Yes, all work we produce for clients is "original" and is eligible for Copyright protection in the US. Creative work produced for your organization is protected from the moment the work is completed, and, the rights are transferred to you upon receipt of final payment for service. We can submit your project materials, artifacts, and design product to the US Copyright office for official registration, upon request. Fees for Copyright registration will be estimated at the time of request.
Most agencies have large teams, with account management staff. Athenaum is a creative studio, 90% of what we do for clients is produce creative media. You'll be collaborating directly with creative professionals and/or your project manager. Your rates will also typically be 10 – 25% lower than with a large agency.
Most freelancers provide a single or limited scope of services. Collaborating with a studio will give you access to a broader range of services with a single point of contact. If you're used to having freelancers on-site, the transition to collaborating with a studio may require a little more planning.
No, it’s not bad mojo (at least not most of the time). If you’ve already begun working with a professional marketer, SEO specialist, social media strategist, or ad agency, just bring us the strategy that you sign-off on, and we can pick up where they left off, or, pivot, if that's what you're looking for.
If you’re working with another designer/ design firm, and want us to take over a project, please collect all project elements, editable files, and we can be sure to make a smooth transition to complete the project.
Yes, we do collaborate and sub-contract with Ad Agencies, In-House Design Teams, PR Firms, Public Affairs and Communications Firms and Strategists.
Yes, Athenaum can design and build your website, provide a hosting service and update your website as needed. Hosting and management is billed monthly with a Web Content Management Plan.
Your estimate for Web Design or Development will include hosting for 1 year.
No, We purchase hosting for client websites from commercial web-hosting services, for improved security.
In most cases, yes. If you need changes to your existing website, we can make modifications per your request on a one-time basis, or ongoing on a monthly, or weekly schedule with a Web Content Management Plan.
Yes. We can design, build and test your site. All websites we design are built with a CMS backend, (Content Management System) that allows non-technical users to make changes. Once your website is complete, we’ll provide access to the CMS to update content. But, keep in mind that major changes (adding functionality, extensive coding, or lots of new dat a) may still require the services of a design professional or developer.Depending on the experience of your team, and the frequency of updates, it might be a good idea to budget for a few hours a month for updates, or a Web Content Management Plan, to account for larger changes that may be needed, even if you plan to manage it in-house.
If you'd like ongoing support, we can setup a Web Content Management Plan (WCM), and make updates for you.
No, when designing a website, we assess the technical specs of your project, and select a CMS that is the best fit. We build most websites with HTML, CSS and PHP based Content Management Systems.